Privacy Policy

Last updated: December 2024

Real Estate Ready, a division of HandyPeople Victoria ("we", "us", or "our") operates the realestateready.handypeople.ca website. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and mailing address
  • Property Information: Property address and details you provide when requesting a quote
  • Professional Information: Brokerage name and role (for real estate agents)
  • Communication Records: Messages, emails, and phone call notes

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process quote requests and service inquiries
  • Communicate with you about our services, including scheduling and project updates
  • Send marketing communications (with your consent)
  • Respond to your comments, questions, and requests
  • Coordinate with your real estate agent (when applicable)

Information Sharing

We may share your information in the following circumstances:

  • With Your Real Estate Agent: When you indicate you're working with an agent, we may coordinate directly with them regarding project scheduling and completion
  • Service Providers: With contractors and suppliers who perform services on our behalf
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or transfer of company assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Withdraw consent where applicable

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: